Creating a new account

For access to Cleura Cloud, you first have to create a new account. For that, navigate to https://cleura.cloud/register.

Select the new account type (Company or Private), type in a valid email address, and choose your country. Please be sure to read the Terms of Service and our Data Processing Agreement.

Agree to these documents (select Yes), check the I’m not a robot box, and then click on the Create button.

This will redirect you to the Cleura Cloud Management Panel, and since you are logging in from a new account for the first time, you now have to take three steps.

• Step 1 - Confirm your email. Check your inbox or your spam/junk folder for an email from no-reply@cleura.com with the subject Thank you for your registration - Cleura Cloud. Open that email, and click on the link in the message body.

• Step 2 - Account information. After clicking on the confirmation link you move on to step two, where you enter the information that uniquely identifies the brand-new account. Type in a username for the account user, and define a strong password. (We recommend using a password manager.) Please note that all fields are mandatory. In case you have a voucher code, click on I have a voucher code and type it in below. When you are done, click on the Save button.

• Step 3 - Account verification. To make your account fully operational, you have to take one more verification step. You do that either by entering valid credit card information, or by placing a phone call. Verifying by credit card does not incur charges. If you prefer to verify by phone (available only for Company accounts), you may do so during business hours (08:00 – 17:00 CET/CEST UTC+1/UTC+2). During the verification call, you will be asked for the username of the new account.

After the account verification is complete, you can start using Cleura Cloud Management Panel.